Shipping policy
Shipping Policy
Last updated: May 31, 2024
At AFXMotorsports, we strive to provide our customers with the best shipping experience possible. Below, you will find our comprehensive shipping policy outlining our procedures, shipping rates, delivery times, and other important information.
Shipping Rates and Quotes
We utilize real-time quotes from our preferred shipping carriers to offer our customers the lowest possible shipping rates. We do not consider shipping as an area to generate additional profit or offset our discounted product prices.
Shipping Carriers
Our preferred shipping carriers include UPS, FedEx, DHL, Old Dominion, etc. We choose these carriers based on their reliability, efficiency, and competitive pricing.
Processing Time
Orders are typically processed within 1-10 after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Time and Delivery
The estimated delivery time for your order will depend on your location and the shipping method chosen at checkout. Standard delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that these delivery times are estimates and may vary based on external factors beyond our control, such as carrier delays or inclement weather.
Multiple Packages
For large orders, multiple boxes may be required. The shipping rates designated in your order may not always calculate for multiple boxes. If additional shipping charges apply, we will contact you before processing your order.
International Shipping
We offer international shipping to many countries. Please be aware that duty, taxes, and customs fees are the responsibility of the customer and must be paid upon receipt of the shipment. These fees vary by country and are not included in the shipping charges at checkout.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address, please contact us as soon as possible at support@afxmotorsports.com.
Shipping Delays
While we strive to ensure timely delivery, there may be occasions when shipping is delayed due to factors beyond our control, such as natural disasters, carrier delays, or customs processing times. We appreciate your patience and understanding in such situations.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at support@afxmotorsports.com. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a replacement as soon as possible.
Contact Information
If you have any questions or concerns about our shipping policy or your order, please contact us at:
AF1 International, Corp.
4610 Modern Lane
Laredo, TX 78041
United States
Email: support@afxmotorsports.com
Phone: (956)-242-6521
Thank you for choosing AFXMotorsports. We appreciate your business and are committed to providing you with the best possible service.